Short Courses (F2F or Online)
Our short courses and Lunch & Learns give you and your organisation the knowledge, skills and confidence to implement good-practice HR, L&D and people management practices in your workplace. Whether you’re looking for practical, operational know-how or high-level strategic insight, we have over 40 short courses to choose from.
Choose from short courses in the following areas:
Sales and Customer Care
We offer cutting edge competency based training programmes with a special emphasis on best practice and up to the minute techniques. If you are looking to implement your strategies or enhance organisational performance and the skills of your employees these short training programmes will help.
Our short courses and masterclasses are underpinned by continuous improvement strategies. Our approach is at the cutting edge of development. We deliver unique perspectives and methodologies based on our assumption that organisations must find ways of tapping the inventiveness of their employees and systems in line with their customers changing expectations and aspirations.
Delegates learn how to close the gap between concepts and action. We explain how organisational attitudes combined with aligned processes and systems can help to create an environment where employees are more motivated, thus helping to bring about continuous improvement and change.
Getting all employees headed in the same direction with purpose.
Tutor led f2f or online sessions for managers at all levels.
Sales & Customer Care Effectiveness