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SDILA's Managing Partner, Amanda Clarke We are delighted to announce an exciting new chapter for www.SterlingDevelopment.co.uk , which...

Do your work as if everything depends on you, then leave the rest to God. “Time is living, living is learning, learning is change” “Every...

The corporate culture should concretely determine human behaviour in all corporate activities. Corporate culture works top down:...

The association of IDEAS is the key to brainstorming. Brainstorming = Creativity = Time Saving Brainstorming and Freewheeling allow us to...

Working together on the future of the company. The ideas from the group outweigh individual ideas. There are 4 meeting types. Set the...

....You Can Use Right Now Pre-Call Planning 1. Have a primary objective for each call, defined as, “What do I want them to do as a result...

The Three-Step Process during the First Meeting The seller must take charge immediately to establish rules with the buyer. This is the...

It is not the employer who pays the salaries, it is the customer! Henry Ford One dissatisfied customer can chase away at least ten...

Without a strategy you don’t know who your customers are! A tightly focused strategy is the key to any company’s performance. Ensure...

Joe Luft and Harry Ingrahm Self-knowledge is critical for people to develop and grow. By being familiar with our strengths and...

When to present during sales calls. Traditionally, every sales call contains three essential components: · presenting product...

Coaching focuses on future possibilities, not past mistakes. Managers must think of their employees in terms of their (future) potential,...

Give me ideas for using my time well and I’ll pay you what your advice is worth. Charles Schwab, the former President of Bethlehem Steel,...

Those who know do not speak When Chamberlain understood that he was not the Prime Minister most capable of leading Britain in war, he...

How great companies stay 'centred' and accomplish extraordinary things. The Main Thing The main thing of business performance is to keep...

WHAT IS A “BROWN PAPER EXERCISE” AND WHAT IS ITS VALUE? Here are some facts to consider when deciding to add the Brown Paper Exercise to...

‘The number one difference when we talk about change compared to ten years ago is change is now ongoing – it’s a constant process.

The problem is while technologies become cheaper and more effective leaders within organisations are still using old data.