Management Control System
We help implement digital balanced scorecard style management control systems that translates strategies into objectives that drive both operational performance and employee behaviours.
Our approach consists of four elements (forecast, plan, implement and report) and translates business strategies into financial, customer, employee learning and process objectives at all hierarchical levels, on one dashboard, that gives a picture of how your organisation or a department or a team is performing.
FORECAST: Match workload with business targets.
PLAN: Develop plans to meet targets
IMPLEMENTATION & FOLLOW-UP: Put the plan into action
REPORT: What actually happens against the plan?
Matching each department's workload with targets is the basis of any budget.
The more information provided in qualification the better the accuracy.
Agreeing short term plans to meet forecasted targets. Planning ranges from quarterly to weekly targets. The more information available at each stage the easier it is to control.
Implementation & Follow-up
Putting the plan into action. Regular follow-up will means fewer problems. Follow-up, if lacking, is most likely to prevent success.
What actually happens against what is planned? The more accurate the reporting the easier it is to solve issues and prevent repetition.
Do you align strategies into operational targets and employee objectives around financials, customers, employee learning and processes?
Do you measure how your customers see your organisation?
Do you know what processes and systems you should improve and how?
Are your shareholders satisfied with the financial returns you provide them?
Are your employees unified around a clearly defined vision, strategies and culture?
Do you reward good employee practices and behaviours?
Do you know what training employees need to do their work effectively?