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Leadership & Management
     
The Sterling Approach to Leadership and Management Techniques

Executive Coaching and Mentoring
Coaching links global issues with real world experience in a concrete way that leads to creative, effective problem solving.

Participants make those connections by learning in a one-to-one environment. Unique learning methods encourage executives to discuss their own business issues, exchange ideas and solve problems.

Personal coaching can be used to support training and can take place on the job or with 360º feedback and analyses from direct reports, peers and line manager.

These individual sessions will consist of situational coaching to address critical difficulties, personal development and/or career planning.

⇓ Download Executive Coaching Brochure

Leadership Development
Our goal is to promote consistent approaches to leadership development by establishing:

Leadership
click for more...Performance and Competence Consulting Service

With businesses growing more complex, it’s no longer safe to assume that individual, departmental or organisational performance problems can be corrected simply by assuming that training or appraisals can address the problems.

The obstacle may not be the lack of skills or knowledge. It could be an unnoticed bottleneck in corporate communications, ineffective management behaviours, an environment that inhibits motivation, or any of many other diverse but interrelated factors.

How can a company ensure that training expenditures can address the organisational shortfalls?

Upon completion of a root cause analysis followed closely with the training needs and analysing the results Sterling will work with you and your teams to address the Who, What, Where, When, Why, How, How much and Evaluation methodologies required.

Once we can understand your organisation’s vision and strategies, the analysis begins.

We help your teams determine the optimum performance, competencies and skills required for each of the roles, benchmark that against the current skill levels of your staff and see if there are gaps.

Sterling will assess the magnitude, investigate the potential causes and recommend strategies to close the gaps and this may involve some innovative, creative and less costly solutions than just increasing the training budget.

click for more...The Sterling Approach to Performance and Competency
Service addresses four areas:

  1. Organisational Human Performance Analysis.
    We will examine your organisational structure, management systems and processes, environmental elements, people motivators and behaviours to determine which are enhancing staff performance and which are the problem areas.
  2. Competency and Skills Management.
    The organisation’s core competencies form the foundation for the organisation’s strengths. Identifying the abilities of its teams, relevant job families and establishing the competencies will assist areas of individual expertise and skill. Sterling will help you determine, manage and develop core and specific competencies and skills at all levels to improve performance in every area.
  3. Learning and Performance Support Design.
    We will assess the need for custom-designed learning environments and creative training solutions to give you the overall performance results you want. But this service goes further, as the learning environments have developed exponentially over the past years with dramatic results being achieved by involving the end user in the design.
  4.  Performance Measurement.
    Sterling does not set up your training and performance systems and walk away. Performance measurement assures that your organisation is truly getting the performance improvements it expects and provides the information necessary for fine tuning.

    ⇓ Download Competency Modeling Brochure


Customised Training Programmes ⇓ Download Training Directory
 
Certified Programmes
London Metropolitan University
Sterling works in association with the Management Development Unit at London Metropolitan University who offers a suite of award bearing programmes that can be tailored according to client needs. Sessions can be delivered at your site, or in London.
The Diploma in Management studies (DMS)
is a two-year programme.
At the end of year one participants achieve a Certificate in Management (CM). Ultimately, should you wish to continue your studies once you have gained your DMS you can apply to join the MBA or transfer to an MA in Management Studies.

The Certificate in Management (CIM) is ideal for managers who wish to gain understanding of operational issues. Year two of the award, examines topics from a strategic viewpoint and the project that you undertake is of particular pertinence to their organisation.